Effective Supervision in Transit

Length: 2 Day(s)

Audience:
Experienced supervisors who wish to improve their leadership skills, increase their team’s productivity, and become more confident in supervising people.

Description:
Supervisors must learn how to lead others rather than do the work themselves. In addition, they must earn trust and respect, in order to motivate, and strike the right balance between delegation and control. Supervisors must become skilled in proactive communication, listen well, demonstrate sensitivity, and articulate clearly. Supervisors must become adept in working in a diverse environment. As we face the complex challenges of todays Transit environment, it becomes increasingly crucial that we examine our own behaviors as it relates to healping our organizations succeed.

• Characteristics of Leadership
• Emotional Intelligence, Resiliency, Flexibility and Trust
• Communications
• Diversity and Generational Differences
• Coaching and Feedback for Motivationa dn Performance

Objectives:

• Recognize the characteristics of effective and ineffective leadership
• Apply a number of effective leadership techniques and methods
• Develop a range of personal skills and behaviors that will help achieve leadership goals
• Lead others with diverse styles
• Coach and develop others for motivation and performance

Goals:
It is the goal of this course to better equip our transit supervisors as leader and managers by increasing their knowledge and skill in effective leadership techniques, methods and behaviors.

Fee:
Tuition shall be waived for federal, state and local government employees who work in transportation or related areas.

Fee for contractors and consultants: $0.00

CEU's: 1.3

Telephone:  (732) 932-1700
Email:  bvandyke@rutgers.edu
 

Available Course Sections: 

To be determined, contact course manager for more information.

 

All training is held in accessible facilities.  Please advise NTI a minimum of three weeks in advance if you require any special arrangements or materials.

NTI reserves the right to limit participation from any one agency